Returns & Exchanges
At Gill Marine, we want you to be fully satisfied with your technical gear; if your purchase doesn't meet your expectations, you can return it within 30 days of receipt provided it is in its original, unworn condition. We offer a streamlined process to ensure you get back on the water with the right equipment as quickly as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring the gear is securely protected for transit.
- 3.Attach the Label
Print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
- 4.Ship and Track
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 7-10 business days.