Frequently Asked Questions
Everything you need to know about your technical sailing gear.
How do I care for my waterproof sailing jacket?
To maintain performance, rinse with fresh water after use. Machine wash at 30°C using a non-biological detergent or a specialized technical cleaner. Avoid fabric softeners and tumble dry on a low heat setting to reactivate the DWR coating.
What is the Gill Marine warranty policy?
We offer a 12-month warranty from the date of purchase against defects in materials and workmanship. This excludes normal wear and tear, accidental damage, or misuse of the product.
How long does shipping take within the United Kingdom?
Standard delivery typically takes 2-4 working days. We also offer an Express Delivery service for orders placed before 1pm, which usually arrives the next working day.
Can I return an item if it doesn't fit?
Yes, we offer a 30-day return window for all unused items in their original packaging. Please use our online returns portal to generate a shipping label and initiate your refund.
Are your products suitable for both offshore and coastal sailing?
We offer specific ranges tailored for different environments. Our OS1 and OS2 series are designed for offshore and coastal endurance, while our race collections are optimized for agility and speed in shorter durations.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for buy-now-pay-later convenience.